Privacy Policy and Cookie Policy

Effective date: August 24, 2026

Last updated: August 24, 2026

Teen Sleep UK (“we,” “us,” or “our”) respects your privacy. This Privacy Policy and Cookie Policy explains what information we collect when you visit Teen-Sleep.org.uk, how we use and share that information, and the choices available to you.

By using this website, you acknowledge the practices described in this policy.

Information We Collect

We may collect information that you provide directly to us, including:

Your name and email address when you contact us, subscribe to a newsletter, create an account, or submit a form.
Information included in messages, comments, reviews, or other material you submit.
Billing, shipping, or transaction information when you purchase a product or service.
Any other information you voluntarily provide.

We may also collect certain information automatically when you use the website, including:

Your Internet Protocol address.
Your browser type, operating system, and device type.
The pages you visit and the date and time of your visit.
The website or search engine that referred you to us.
Links, buttons, and other website features with which you interact.
Approximate location information derived from your IP address.

How We Use Information

We may use the information we collect to:

Operate, maintain, secure, and improve the website.
Provide products, services, or information you request.
Respond to questions, support requests, and other communications.
Process transactions and maintain appropriate business records.
Send newsletters or promotional communications when permitted by law.
Measure website traffic and understand how visitors use the website.
Detect fraud, abuse, security incidents, and technical problems.
Comply with legal obligations and enforce our agreements.

How We Share Information

We may share information with companies that perform services on our behalf, such as website hosting, analytics, email delivery, payment processing, customer support, security, and advertising. These providers may access information only as needed to perform their services, subject to their contractual and legal obligations.

We may also disclose information:

When required by law, court order, subpoena, or another valid legal process.
When reasonably necessary to protect our rights, users, property, or security.
In connection with a merger, acquisition, financing, reorganization, or sale of some or all of our business or assets.
With your direction or consent.

We do not sell or share personal information for cross-context behavioral advertising.

Cookies and Similar Technologies

Cookies are small files stored on your browser or device. We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, analyze traffic, prevent fraud, and deliver or measure advertising.

Cookies used on this website may include:

Strictly necessary cookies: These support essential functions such as security, account access, shopping carts, and privacy settings.
Preference cookies: These remember choices such as language, region, or display settings.
Analytics cookies: These help us measure traffic and understand how visitors use the website.
Advertising cookies: These may be used to personalize advertisements, measure campaigns, or track activity across websites.
Third-party cookies: Embedded videos, social media tools, maps, payment services, and other third-party features may place their own cookies.

Managing Cookies

Where required by law, we request permission before placing analytics, advertising, or other nonessential cookies. You may accept, reject, or manage these cookies through the cookie controls displayed on the website.

You can also configure your browser to block or delete cookies. Blocking strictly necessary cookies may prevent parts of the website from working correctly. Browser settings generally apply only to that browser and device.

Third-Party Services

We may use third-party services such as Google Analytics. These companies may collect information through cookies and similar technologies under their own privacy policies.

We do not control the privacy practices of third-party websites or services. We encourage you to review their policies before providing information or using their features.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal and accounting obligations, resolve disputes, maintain security, and enforce our agreements. Retention periods may vary depending on the type of information and why it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, network, or electronic storage system can be guaranteed to be completely secure.

Your Privacy Choices and Rights

Depending on where you live and which laws apply, you may have the right to:

Request access to the personal information we hold about you.
Request correction or deletion of your personal information.
Obtain a portable copy of certain information.
Object to or restrict certain processing.
Withdraw consent when processing is based on consent.
Opt out of targeted advertising or the sale or sharing of personal information.
Appeal our response to a privacy request.
Submit a complaint to an appropriate privacy or data-protection authority.

To submit a request, contact us using the information below. We may need to verify your identity before completing the request. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Global Privacy Control

Include if applicable: Where required, we recognize browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out of the sale or sharing of personal information for the browser or device sending the signal.

Email Communications

If you subscribe to promotional emails, you may unsubscribe by using the link provided in each message. We may still send non-promotional communications concerning transactions, accounts, security, or our ongoing business relationship with you.

Children’s Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the website, contact us so that we can investigate and, when appropriate, delete it.

International Visitors

Your information may be processed or stored in countries other than the country where you live. Those countries may have different data-protection laws. Where required, we use legally recognized safeguards for international transfers of personal information.

External Links

The website may contain links to websites operated by other organizations. We are not responsible for the content, security, or privacy practices of those websites. Visiting an external website is subject to that website’s own terms and policies.

Changes to This Policy

We may update this policy periodically to reflect changes to our website, business practices, or legal obligations. The updated version will be posted on this page with a revised “Last updated” date. We may provide additional notice when a material change requires it.

Contact Us

If you have questions about this policy or want to exercise a privacy right, contact us at:

Teen Sleep UK
Email: privacy@teen-sleep.org.uk
Website: Teen-Sleep.org.uk